Frequently Asked Questions
Everything you need to know about shopping with Boody.
What materials are used in Boody products?
We specialize in sustainable fashion, primarily using organically-grown bamboo. Our fabrics are designed to be breathable, hypoallergenic, and incredibly soft on the skin.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, underwear cannot be returned unless there is a manufacturing fault.
How should I care for my bamboo garments?
To maintain the longevity of your clothes, we recommend a cold machine wash with similar colors using a mild detergent. Avoid bleach and tumble dry on a low setting or air dry in the shade.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay and Klarna.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.